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Delivery terms, terms, cost and method of delivery of goods are individually agreed with each client and are recorded in the purchase and sale agreement (or other document confirming the agreement).
Main options:
By own transport - fast and direct delivery in regions where this is possible, without intermediaries (by prior agreement with the manager).
By postal services - reliable delivery throughout Ukraine through proven services (the cost depends on weight, dimensions and distance, is calculated and indicated in the agreement).
Self-pickup - a convenient option for receiving goods after concluding an agreement (the address and delivery time are agreed with the manager).
Delivery
Payment is made exclusively after concluding the contract in one of the convenient ways:
Non-cash transfer to the Seller's bank account (details are provided in the contract);
Cash on delivery (after payment) via the delivery service (if such an opportunity is available for a specific order);
Cash or card upon pickup (by prior arrangement).
Online payments are not provided on the site. We do not collect or store payment card data.
We provide speed, reliability and full compliance with legislation. Thank you for choosing Rozvidnik.com.ua.
Regulated by the Law of Ukraine "On Protection of Consumer Rights" No. 1023-XII.
Goods of inadequate quality (defect, non-conformity to the description): elimination of defects, replacement, price reduction or refund within the warranty period (Article 8 of the Law). The costs of return shipping are at our expense.
Goods of adequate quality: exchange within 14 days (if the product appearance, seals, labels and invoice document are preserved, Article 9 of the Law). However, dual-purpose goods are often included in the List of goods that are not subject to exchange/verification of adequate quality (CMU Resolution No. 172 of 19.03.1994). In this case, exchange/return is possible only by agreement in the contract.
Returns and exchanges
Official manufacturer's warranty (from 12 to 36 months depending on the model).
Each delivery is accompanied by original quality certificates from the manufacturer and a warranty card.
As an official importer, we ensure full compliance of the goods with the declared characteristics.
Guarantees and certificates
We offer flexible purchasing conditions, fast delivery across Ukraine, and professional support at all stages of cooperation.
How to place an order
After signing the contract and making payment (or partial prepayment), we will organize delivery.
We conclude a purchase and sale (or delivery) contract in electronic or paper form.
Our manager will contact you within 1–2 business hours.
Fill out the application form (name, phone number, email).
Rozvidnik (hereinafter referred to as “We”, “Seller”) is an official importer of professional drones and components. We have all the necessary certificates from manufacturers confirming the quality and conformity of the goods.
Since most of our products are dual-use goods (military/critical use), the sale is carried out exclusively on the basis of a concluded purchase and sale agreement (or other supply agreement). This complies with the requirements of Ukrainian legislation on state control over international transfers of military and dual-use goods (CMU Resolution No. 1807 of 20.11.2003, as amended).
All products presented on the Rozvidnik website are supplied in accordance with Ukrainian and international legislation. The purchase and use of unmanned aerial vehicles must comply with current aviation safety rules and local legislation. The client is responsible for the legality of the operation of the purchased equipment in his jurisdiction. For wholesale or specialized orders (military use, government projects), additional approval of documents and verification of the customer is possible.
The use of site materials is permitted only with the written permission of the owner.